The Art and Science of Collaboration in Customer Success
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How to Get Collaboration RIGHT on Customer-Facing Teams
Whether you’re focused on the art of customer success
(relationships) or the science (metrics and KPIs), collaborative
customer success teams enjoy better client retention and upsell
with lower churn.
This free e-book is for anyone with client-facing
relationships, including customer success teams, account managers, customer service reps, and customer support professionals.
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