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Even the best workplaces have challenges. In a new study of more than 1000 professionals, new research from LinkedIn illuminates the top complaints: Finding a work-life balance (38%) Managing [...]

In his bestselling book Give and Take, Adam Grant argues that there are distinct disadvantages to reaching out only to people we already know for advice or assistance: We’re missing out of a rich [...]

Great customer support and service teams blend art and science every day to solve customer problems, ensure high adoption rates, reduce churn, encourage renewals, and enable upsells. The art of [...]

We’ve all seen the stats: only 13% of employees are engaged at work, and those numbers aren’t budging no matter how many millions of dollars we spend on the problem. Those of us [...]

Sales is inherently competitive. And to some degree, it should be. Competition motivates many sales personalities to do their best. But sales can and should also be collaborative, and contrary to [...]

The following post is an excerpt from a new ebook authored for Give and Take by Dr. Baker called How to Ask for Help. This post is the third post in a three-part series; read the first here and [...]

Asking for help can be intimidating. Many of the most generous, giving people who are always eager to pitch in and offer help are afraid to ask for it themselves. Maybe we think it makes us look [...]

In his bestselling book Give and Take, Adam Grant shares research showing that whether an employee is a giver, a taker, or a matcher, they can be influenced to more generous behavior by seeing a [...]

This is the second in a four-part blog series on how to build true employee engagement by creating a giving culture. Read Part 1 here. Employee engagement has become a buzzword that has been used [...]