In Leadership

A career as an HR professional requires you to develop skills in a whole range of areas.

From recruitment to terminations, handling payroll to conflict resolution, an HR professional’s responsibilities are varied. Developing these 10 key skills are essential in order to succeed.

skills HR professionals need

1. Develop Effective Communication Skills

In order to succeed as a HR professional, it is essential that you are able to communicate effectively with all your employees. Whether you are interviewing a candidate for a position or trying to resolve an issue in the office, being able to clearly and effectively communicate your ideas is crucial.

Additionally, you need to be as effective in your written communication as you are in your oral communication. Above all, it’s important to ensure that you maintain a professional tone and explain your point concisely and clearly.

Read Leaders: Don’t Forget C Stands for Communication

2. Ensure You Are Organized

An HR professional will need to handle a variety of tasks throughout the working day.

In order to ensure that you stay on top of them all, it’s essential that you sharpen your organizational skills.

Digital tools and management software can offer some organizational support.

Ensure that you prioritize your tasks accordingly to ensure that you are able to meet your goals, despite any interruptions.

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3. Become An Effective Multitasker

As part of your role you will need to deal with a range of issues on a daily basis, from training, to handling issues of compensation and partaking in recruiting new staff.  As such, it is imperative that you are able to multitask.

In order to succeed, you will need to be able to effectively and efficiently handle all the different types of issues and responsibilities which arise during the course of the day, while still staying on top of your other everyday duties.

4. Learn To Think Strategically

The most successful HR professionals are those who actively seek out ways to contribute to their company and make meaningful changes.

Make sure that you have a clear understanding of your company’s vision and goals and seek out ways in which you can support your company to reach these.

For example, consider whether there are strategies you could implement to improve the work culture or employee engagement. Share your ideas and suggestions with others, including the leadership team.

Read 10 Ways a Collaborative Culture Helps Employees

5. Show Discretion And Empathy

Handling sensitive and confidential information about employees and the business is a core part of every HR team’s responsibilities. As such, you need to ensure that you are able to keep any such information secure. This may mean working closely with your IT team to ensure that appropriate security measures are in place to prevent any loss or inappropriate sharing of information and data.

“Equally important is your ability to be discreet and empathetic to employees who confide in you. Make sure that you listen attentively and are patient. Showing empathy towards employees can help to create greater trust and create a positive workplace for all parties,” says Tim Olson, a manager at Academized and Boomessays.

Read 5 Components of Emotional Intelligence for Great Leaders

6. Develop Your Legal Knowledge

Although it isn’t your job to know the full intricacies of the law, as an HR professional it is likely that you will come across many situations where you need to make decisions that can have legal implications and consequences.

You need to have a clear understanding of when you can refuse a request outright or which circumstances may necessitate an interactive process.

Having a clear understanding of the basics of employment law is essential if you are to succeed, as is knowing when you need to seek the support of an employment law attorney to help you resolve a situation.

7. Learn What Motivates Others

Having a good level of self-awareness is important. Take time to reflect on your strengths and weaknesses, your leadership style and practice.

Make sure that you are leading by example in your daily practice.

Similarly, take time to find out what motivates your employees and makes them feel valued.

In this way, you’ll not only be able to inspire, but also motivate them by creating a positive workplace culture.

8. Be Accountable For Your Decisions

One of the hardest aspects of a role in HR is making challenging decisions. Understanding the impact of your choices on your employees’ lives and  on the success of the business can be daunting. However, successful HR professionals understand the need to put the interests of the business first.

“Similarly, make sure that you take full accountability for your actions and decisions, especially if you make an error. The best leaders are not afraid to own up to their mistakes, but instead do so with dignity and succeed in taking responsibility for their actions, whilst persevering to turn the situation around,” suggests Julie  Brown, a HR at BigAssignments and Revieweal.

9. Learn How To Fire Employees

Unpleasant though it may be, firing employees is part of the HR role. Learning how to do so successfully is essential.

The best HR professionals understand the importance not only to comply fully with the law, but they are also fair and compassionate in their approach. Make sure that you have a clear understanding of what you should say when firing someone, as well as how to say it.

Ultimately, you want to avoid breaching employment laws or causing undue distress to an employee.

10. Exchange Help and Advice With Other HR Pros

In order to succeed, you need to be passionate and willing to become a life-long learner.

The world of HR is a constantly changing one, so be prepared to spend time updating your skills.

Ensure that you keep up-to-date with the latest developments, technology, trends and advice to ensure that you are able to improve your own working practices, as well as those of your workplace.

The best way to do this is to exchange advice, knowledge, resources, help, and more with other HR pros who have been exactly where you are now.

Givitas is a free community for HR leaders to share and discuss these ideas.

Join Givitas for HR Leaders


It takes effort and time to develop these skills. However, by working on each of these ten skills, you’ll be more likely to succeed in your role.

Moreover, you’ll also be able to create a more positive workplace environment for all employees, whilst succeeding in supporting others with whom you work.

Additionally, by becoming a successful HR professional, you’ll be better placed to support the business to evolve and succeed in return.

About the Author

Katherine Rundell is a writer at Research paper help services and Top assignment writing services in South Australia. She covers topics on how to become a successful HR professional. Also, Katherine is a blogger at Best Essay Services website.

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