When we talk about employee engagement, a lot of the focus is on finding employees who want to be engaged. But it’s easy to forget that so much depends on the employer as well.
First, let’s define employee engagement.
Employee engagement refers to the percentage of dedicated employees in your organization. It marks the level to which your employees are willing to produce profits for your company. Many times, it is also termed as the “secret sauce” of an organization’s success in the world of business. In other words, if you have an engaged workforce, no matter how strong the competition, you are much more likely to succeed.
The Advantages of Strong Employee Engagement
1, Increase in employee productivity:
A productive workforce is the number one aspiration of every business organization.
But, how can we make the workforce productive? The answer to this question is simple- engage your employees.
According to Gallup, business units with highly engaged workforces realize a 17% increase in productivity. Therefore, employee engagement has a massive impact on employee productivity.
2. Reduction in employee turnover:
Employee turnover is a troublesome affair for all business organizations. It costs you not only funds but time and productivity as well.
According to Employee Benefits News, the cost of losing an employee is 33% of their annual salary. Moreover, you have to spend a lot of time interviewing candidates to find a replacement for the employee who has left. Untl you find the right replacement, your existing employees have to do more, leading to a loss of productivity.
All this makes employee turnover a big nuisance for your organization. However, if you have an engaged workforce, you don’t have to worry much about it. This is because employee engagement leads to a reduction in employee turnover, according to Gallup. In fact, highly engaged business units achieve 59% less employee turnover.
3. A more collaborative workplace:
Most organizations struggle with silos. Success happens only when the different people working in the organization actually work together as a team.
Engaged employees tend to be better at working on a team, both because of their demeanor and their ability to collaborate.
To learn more about how to drive collaboration and innovation by earning employee engagement, download our free ebook.Download the Ebook
4. Happier employees:
Imagine an organization full of unhappy employees. Negative energy can be contagious, and it’s hard to be productive or effective.
Now, imagine what can happen an organization is full of cheerful happy employees. There will be positive energy all around and everyone will be super productive.
Having a happy workforce is really important and employee engagement results in happier employees.
5. A decrease in employee absenteeism:
Employee absenteeism is a cause of concern for most business organizations. The absence of an employee affects the work and productivity of the entire team. It can be even more problematic when employees are absent frequently. Organizations need to reduce employee absenteeism and good employee engagement is one method.
According to Gallup, highly engaged business units experience a 41% reduction in employee absenteeism. This happens because engaged employees don’t take their work as a burden. Rather, they are passionate about their work and not eager to miss a day. Therefore, employee engagement leads to a decrease in employee absenteeism.
6. Great customer service:
Customers are the life support system of your organization. After all, they are the ones who purchase the goods and services offered by your organization and sustain it in a competitive environment.
If your customers are unhappy with your services, your organization will be in danger.
However, if your customers are happy, your organization will enjoy good health and prosper.
Therefore, your organization should always keep the customers happy through great customer service and employee engagement .
According to Gallup, engaged employees are more attuned to the customers’ needs and always try to serve them with the best. Why? Because they are emotionally connected to your organization and go the extra mile to keep the customers happy. They offer excellent customer experience which keeps the customers coming back.
7. Enhanced profits:
According to Gallup, highly engaged business units result in 21% greater profitability. The reason is simple: engaged employees are passionate, productive, and go every extra mile for organizational success.
About the Author
Jessica Robinson is an educational writer and has written many blogs for various websites. She spills the magic of her thoughts through her blog ‘The Speaking Polymath’. In this blog, she helps the reader experience her management proficiency along with her skill to resolve matters of global importance.